Free delivery within New Zealand on orders above $150

Shipping & Delivery

Delivery Policy

Standard delivery policy:

Overseas order – subject to weight & size of order

The Table is committed to deliver your order as quickly as possible or to deliver your order at the most appropriate time in accordance with your special delivery instructions, so we have a few requests:

Please ensure delivery details provided are correct. We assume no liability for wrong delivery if incomplete or incorrect details are provided. We will do everything we can to help solve any problems and to ensure your order is delivered smoothly.

Please be aware that once your order has been uplifted by the Courier the delivery is controlled by them. We will try our utmost to have your order available for delivery within the desired time-frame.

Please note that the Courier will not deliver to a Post Office Box address.

Please contact us immediately should you experience any problems. Our Courier provides a Track & Trace service and we will supply this information should it be required. In the absence of any special delivery instructions The Table will arrange delivery or courier your purchases to the address you nominate in New Zealand.

 

Our standard delivery times:

  • Please note we offer over 5000 specialist quality items.
  • Our business offering is to supply many beautiful & quality items people enjoy owning and using, many not commonly or easily available.
  • Many are held in warehouses, not all are in our shop.
  • Delivery under normal circumstances is 1 to 6 weeks:
    – Except where an item is out of stock and we are awaiting replenishment.
    – If the item you order is out of stock we will advise you, plus an estimated delivery date based on information supplied by the brand supplier.
  • When your order is shipped, an email with your tracking details and a link will be emailed to you.
  • Stock levels shown are checked regularly in our warehouse and store and we rely on those supplied by our supplier warehouses, unfortunately they are not in real time and items may become out of stock between orders.
  • Where an item is out of stock in ours or our suppliers warehouse and needs to be replenished from a factory, delivery can be 3 or 4 months. Sometimes longer. This depends on order cycles.
    – We will endeavour to communicate delivery times outside our standard delivery times.
  • Also note, things like covid19 or wars or Acts of God can disrupt normal supply cycles. We will endeavour to communicate known delays, as we become aware of them.
  • Also note, because we sell such a wide range of speciality items, sometimes a supplier may stop manufacturing an item or upgrade it without communicating this with us. There may be a substitute item available.
  • Please note our staff are doing their best to fulfil all orders in the fastest time, for a wide range of speciality items. Your understanding is appreciated.
  • Once your order is placed and dispatched by a supplier, we are unlikely to offer a refund. Please read our returns/refund policy. We will consider refunds on a case-by-case basis. Where a refund is not possible, we are happy to offer a store credit to the value of your purchase.If shopping for a gift, needed for a specific delivery date, please call to see if the item you require is available, or if you need to choose something else.

Regards
The Table NZ