Shipping & Delivery

Shipping and Delivery

Our team at The Table is committed to delivering your order as quickly as possible.

Please ensure delivery details provided for your order are correct. If changes need to be made to the address please let us know immediately by emailing sales@thetable.co.nz . We assume no liability if incorrect or incomplete delivery details are provided. Please note, we can not deliver to P.O Boxes.

At The Table, we endeavour to make available to you, the widest range of luxury brands from all over the world. In order to offer such a wide array of items, and brands, we keep as much stock on hand in our specialty store as possible, however, items are also kept in central warehouses.

Standard Delivery Times:

Once your order has been placed we’ll begin processing your order straight away. Once your order is ready for courier pick up, we’ll email through the Track & Trace details for your parcel.

If the item you have ordered is in stock in store, we’ll aim to have this with the courier within 1-3 business days.

If the item purchased is kept in central warehousing then we’ll order this item in for you. Delivery times from central warehousing can vary. Typically the processing time for an item being ordered in for your order is between 3- 14 business days.

If your item is needed for a particular date, please call us on 04 589 5892 to confirm whether the item is in store or needing to be brought in from central warehousing as we may have a similar alternative available in store for immediate delivery.

Once your order has been collected by the courier, it is typically a 1-2 day courier service from our store to you. Rural deliveries can sometimes require an additional day. Please note, once your order has been collected by the courier, the delivery is in their hands. There may be unexpected or seasonal delays in transit outside of our control. We’ll do our utmost to get your order to you within your desired timeframes.

Please note, the above timeframes are for operating under normal conditions. Things like the covid-19 outbreak, flooding, shipping route disturbances can contribute to delays with transit of items to us from central warehousing, as well as the courier service from our store to you. Our team will communicate any known delays to you so you are aware of when you’ll receive your item.

Website Stock Counts & Backorders:

When an item is showing as in stock on our website, this means the item is in stock at the central warehouse, and could also be in stock in store. If you are needing an item for a particular date please give us a call on 04 589 5892 to check if the item is in our store or whether it will need to be ordered in for you, and we can clarify the expected delivery time.

We offer over 5500 quality items and regularly update our stock quantities based on counts supplied by central warehousing. These stock counts can change unexpectedly as they are not in real time, we’ll endeavour to communicate these stock changes to you as soon as we’re made aware of them.

In the case of an item being unexpectedly out of stock, we’ll place the item on back order and will notify you of when the item is expected to be back in stock. Sometimes a supplier may stop manufacturing an item or upgrade it without communicating with us. We’ll communicate these discontinuations or upgrades to you as we are made aware of them.

International Orders:

We get individual shipping quotes for all international orders as the size and weight of the items we offer vary greatly. We’ll email through the shipping options for your parcel and will proceed with shipping your order once the shipping option has been selected and paid for.

We are a small family run store and always strive to do our best to fulfil all orders in the fastest time possible. We love to offer a wide range of specialty items to you. Your patience and understanding is greatly appreciated.